A US Investment Firm Set Up a Customer Service Call Center

question 65

Multiple Choice

A U.S. investment firm set up a customer service call center in India to take advantage of lower labor costs. This is called

• A) homogenizing markets.
• B) vertical integration.
• C) outsourcing.
• D) horizontal integration.

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Definitions:

Inverse Demand Function

A mathematical representation showing how price adjusts based on the quantity demanded by consumers.

Tax Imposed

A compulsory financial charge or levy placed by a governmental organization on individuals, entities, or transactions.

Grapefruit

A large, round, citrus fruit with a more bitter taste than oranges, often segmented and used in cooking or eaten fresh.

Civic Authorities

Government officials or bodies that are responsible for the governance and administration of a specific geographical area, typically at the local level.