What Is Ethnocentrism

question 49

Multiple Choice

What is ethnocentrism?

• A) a belief in the superiority of one's business or organization over another
• B) a belief in the superiority of another group or culture over one's own group or culture
• C) a belief in the superiority of one's own ethnic group or culture
• D) a belief in the superiority of one's self over another person

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Definitions:

Customer Needs

Customer needs are the recognized desires or requirements that clients expect to be fulfilled by a product or service.

Decentralization

The distribution of decision-making power and authority away from a central location or authority figure, often to enhance flexibility and responsiveness.

Lower Level Departments

Departments within an organization that are responsible for executing the operational activities rather than setting strategic goals or making high-level decisions.

Accountability

The obligation of an individual, organization, or entity to account for its activities, accept responsibility for them, and disclose the results in a transparent manner.