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The importance of CNN increased dramatically after its spectacular coverage of the
Nondefensive Communication
A style of communicating characterized by openness, honesty, and a lack of defensiveness, meant to foster understanding and problem-solving.
Civility
Communication and behavior that respect the integrity and dignity of the individual.
Workplace Incivility
Low-intensity deviant behavior with ambiguous intent to harm the target, manifesting in rudeness and discourtesy in the workplace.
Dominant Defensiveness
A behavioral response in conflict situations where an individual focuses on defending their position or interests strongly, often disregarding those of others.
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