In the Service Matrix,to Which Quadrant Does Recreation Belong

question 19

Multiple Choice

In the Service Matrix,to which quadrant does recreation belong?

• A)Service shop
• B)Professional service
• C)Mass service
• D)Service factory

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Definitions:

Henri Fayol

A French mining engineer and management theorist hailed as a founding father of modern management methods, especially for his principles of administrative management.

Managerial Functions

The core duties that managers must perform: planning, organizing, leading, and controlling, to ensure the effective operation of an organization.

Universal Managerial Functions

The fundamental tasks or responsibilities, such as planning, organizing, leading, and controlling, which are common to all managers regardless of their role or level within an organization.

Clark L. Wilson

An influential figure in the field of human resources and organizational development, known for his work on behavioral assessment.