Examlex
Which term is synonymous with ecosphere?
External Failure Cost
Costs incurred when products or services fail to meet quality standards after being delivered to the customer, including returns, repairs, and lost sales.
External Failure Cost
External failure costs are expenses incurred when products or services fail to meet quality standards after being delivered to the customer, including returns, repairs, and lost sales.
Value-Added
The enhancement a company gives its product or service before offering the product to customers, increasing its value.
Non-Value-Added
Activities or processes that consume resources but do not add value to the product or service from the customer's perspective.
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