Deming Argued That to Keep Pace with Changes in the Workplace

question 68

Multiple Choice

Deming argued that to keep pace with changes in the workplace

• A) work standards should be defined only as quotas and numbers.
• B) supervision is not essential for quality improvements.
• C) management should train employees in new skills.
• D) products should be certified with standards such as ISO 9000.

---

Definitions:

Weak Economy

A state of an economy where there is slow economic growth, high unemployment rates, and generally poor economic performance.

Product Development

The creation and design of new products or improvements to existing products, from idea conceptualization to market launch.

Market Penetration

An indicator of how much a product or service has been sold or used, in relation to the overall potential market for it.

Positioning

The process of establishing a brand or product in the mind of consumers by differentiating it from competitors through marketing strategies.