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Calverd Bank was one of the first banks to open a branch in the rural county of Shirles. Even after many other banks opened their branches in Shirles, Calverd Bank continues to have the biggest market share because of its excellent customer service. In the context of management, the Shirles branch of Calverd Bank illustrates _____.
Overgeneralization
The cognitive bias of applying a general rule too broadly, ignoring exceptions or variations.
Working Class
A social group consisting of people who are employed in low-paying wage jobs, often involving manual or industrial labor, and lacking significant economic or political power.
Blue Jeans
A type of casual pants made from denim, originally designed as workwear but now widely worn for various occasions.
Slacks
is a term commonly used to refer to pants that are relatively formal, not jeans, and typically worn in professional or business settings.
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