Providing a Great Shopping Experience to Customers Is One of the Important

question 47

Multiple Choice

Providing a great shopping experience to customers is one of the important objectives of Purple Fashions Inc., a clothing store. To achieve this objective, the company has a team of committed customer service professionals, whose job is to ensure that customers get exactly what they want. This scenario illustrates that Purple Fashions is trying to achieve _____.

• A) organizational commitment
• B) employee productivity
• C) employee satisfaction
• D) organizational effectiveness

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Definitions:

Uniform Commercial Code

A comprehensive set of laws governing commercial transactions, intended to harmonize the law of sales and other commercial agreements within the United States.

Underwriter

In insurance law, the insurer, or the one assuming a risk in return for the payment of a premium.

Premium

The amount paid for an insurance policy, reflecting the cost of coverage.

Insurable Interest

An interest either in a person’s life or well-being or in property that is sufficiently substantial to justify insuring against injury to or death of the person or damage to the property.