Bobby Backache Is a Customer Service Representative in a Call

question 16

Multiple Choice

Bobby Backache is a customer service representative in a call center. Bobby has a permanent injury to the back. He is only able to sit for one hour at a time, and then he seeks relief by standing for at least 30 minutes. Unfortunately, he works in a cubicle with a computer and headset 8 hours a day. Which of the following might be a reasonable accommodation for Bobby under the ADA?

• A)Provide Bobby with 30-minute breaks after every hour of sitting.
• B)Transfer Bobby to another position in which he is not tied to a cubicle and can stand more frequently.
• C)Purchase Bobby a desk and chair which are adjustable by height.
• D)Pair Bobby with a co-worker who can sit at his desk and type on the computer while Bobby is standing.

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Definitions:

Unipolar Depression

A mood disorder characterized by persistent sadness, lack of interest in activities, and other symptoms, without the manic episodes seen in bipolar disorder.

Unipolar Depression

A major depressive disorder characterized by a persistent feeling of sadness or a lack of interest in external stimuli, without the mood swings of bipolar disorder.

Normal Mood Fluctuation

The typical variation in a person's mood over time, which is considered a standard aspect of emotional life.

Hypomanic Symptoms

Characteristics of elevated mood, increased activity or energy levels that are less severe than those found in full mania.