_____ Involves Identifying and Addressing Customer Needs, Trends, and Issues

question 77

Multiple Choice

_____ involves identifying and addressing customer needs, trends, and issues before they occur.

• A) Customer due diligence
• B) Reactive customer monitoring
• C) Proactive monitoring of customers
• D) Cognitive mapping

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Definitions:

Downloads Folder

Downloads Folder is a default directory on a computer or device where files downloaded from the internet are stored, allowing users easy access to recent downloads.

Antivirus Program

Applications developed to find, stop, and delete malware, including viruses, on computers and network systems.

Credit Card

A payment card issued by financial institutions that allows cardholders to borrow funds with which to pay for goods and services with the condition of paying back the borrowed money plus interest.

Database

A structured set of data held in a computer or server, accessible in various ways for efficient retrieval and manipulation.