In the Context of Managing Organizational Change, Which of the Following

question 48

Multiple Choice

In the context of managing organizational change, which of the following is a difference between unfreezing and refreezing?

• A) Unfreezing takes place only at the lower levels of an organization, whereas refreezing takes place only at the higher levels of an organization.
• B) Unfreezing occurs through coercion, whereas refreezing occurs through education and communication.
• C) Unfreezing is getting the people affected by change to believe that change is needed, whereas refreezing is supporting and reinforcing the new changes so that they stick.
• D) Unfreezing focuses on long-term goals, whereas refreezing focuses on short-term goals.

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Definitions:

Position

The rank, role, stance, or perspective one holds in a specific context or environment.

Disagreement

A conflict or difference of opinion between two or more parties.

Cooperative

Involving mutual assistance in working toward a common goal or undertaking shared efforts for mutual benefit.

Interpersonal Conflict-Handling Styles

Different approaches or strategies individuals use to manage disagreements or disputes with others, including avoidance, accommodation, competition, compromise, and collaboration.