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Traditionally, firms ____________________ IT tasks as a way of controlling costs and dealing with rapid technological change.
Mary Parker Follett
An early 20th-century social worker and management consultant who emphasized the importance of negotiation, power-sharing, and constructive conflict resolution in organizational settings.
Hawthorne Studies
A series of studies conducted in the early 20th century that explored how different work conditions affect employee productivity and behavior.
Theory X
A management theory proposing that individuals are inherently lazy and will avoid work if they can, necessitating control and coercion by management.
Chester I. Barnard
An American business executive and author, recognized for his contributions to management theory, particularly in the field of organizational studies and corporate management.
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