A Main Objective of a Service Desk Is to ____

question 3

Multiple Choice

A main objective of a service desk is to ____.

• A)show people how to use system resources more effectively
• B)provide answers to technical or operational questions
• C)make users more productive by teaching them how to meet their own information needs
• D)choose the appropriate risk control strategy for the firm

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Definitions:

Probability Distribution

A mathematical tool used to figure out how likely different potential results are in an experiment.

Goals Per Game

A statistical measure used in sports to indicate the average number of goals scored by a team or player per game, often used to gauge offensive strength.

Admit Patients

The process of accepting individuals into a healthcare facility for treatment.

Probability

A numerical expression of the potential for a given event to take place, with values spanning from 0 to 1.