When Preparing a Written Document, Use a Conversational Tone in Formal

question 17

True/False

When preparing a written document, use a conversational tone in formal documents and a business tone in informal documents.

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Definitions:

Follow-through

The act of continuing an action or task until it is completed or fully achieved.

Controlling

The function of management that involves monitoring performance, comparing it with goals, and correcting any deviations.

Planning

The process of making plans for something, including setting goals, defining strategies, and outlining tasks and schedules.

Planning Steps

The sequential actions or stages involved in developing and implementing a plan, including goal setting, strategy formulation, and allocation of resources.