_____ Teaches Employees the Practical Expertise They Need for Managing

question 33

Multiple Choice

_____ teaches employees the practical expertise they need for managing a diverse workforce, such as flexibility and adaptability, negotiation, problem solving, and conflict resolution.

• A) Skills-based diversity training
• B) Diversity pairing
• C) Work sample assessment
• D) Awareness training

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Definitions:

New Ideas

Original or innovative thoughts, concepts, or approaches that have not been previously considered or explored.

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors. It is what causes us to take action, whether to fulfill a need or achieve a goal.

Hygiene Factors

According to Herzberg's motivation-hygiene theory, these are factors that can lead to dissatisfaction if absent but do not necessarily motivate if present; they include aspects like salary, company policies, and working conditions.

Herzberg's Two-Factor Theory

A motivational theory proposing that job satisfaction and dissatisfaction arise from two distinct sets of factors: hygiene factors and motivators.