Jonah Is an Efficient Member of the Design Team at Cheer

question 93

Multiple Choice

Jonah is an efficient member of the design team at Cheer Advertising. However, he is often burdened with extra work that forces him to work overtime. Frustrated by this situation, he writes an email to the head of the design department expressing the difficulties he is facing at work. In the given scenario, Jonah is engaging in _____.

• A) downward communication
• B) upward communication
• C) horizontal communication
• D) informal communication

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Definitions:

Equal Employment Opportunity Commission

A federal agency responsible for enforcing laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.

Americans with Disabilities Act

A civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public.

Civil Rights Act

A significant law in the United States that prohibits discrimination due to one's race, color, religious beliefs, gender, or country of origin.

Bona Fide Occupational Qualification

An employment qualification that an employer must prove is necessary for the operation of a particular job and is therefore not considered discrimination.