Harper Ordered a Pair of Shoes from an E-Commerce Website

question 46

Multiple Choice

Harper ordered a pair of shoes from an e-commerce website. A few days later, she received a notification from the website informing her that the delivery of her order would be delayed. She assumed that this delay has occurred because the shoe store was located in another city, even though that was not the case. This scenario illustrates the concept of _____.

• A) closure
• B) kinesics
• C) social loafing
• D) structural accommodation

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Definitions:

Distress

Extreme anxiety, sorrow, or pain, often affecting a person’s mental or physical health.

Abnormal

Deviating from what is considered normal or typical, often in reference to behavior or physical conditions.

Danger To Self

A situation or state in which an individual poses a significant risk of harm to their own health, life, or well-being.

Abnormal Functioning

Patterns of behaviors, thoughts, or emotions considered to deviate significantly from societal norms or expectations, often causing distress or disability.