Phillip Is the Manager of a Home Appliance Store

question 19

Multiple Choice

Phillip is the manager of a home appliance store. He supervises his subordinates while they are installing appliances in customers' homes. If they do not complete the installation process within the time allotted, they are given a black mark. Depending on the number of black marks they have on their record, Phillip deducts their salaries. In this scenario, Phillip is using _____.

• A) adaptive control
• B) normative control
• C) concertive control
• D) bureaucratic control

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Definitions:

Image-related Factors

Aspects that influence the perception, interpretation, or impact of images, including composition, lighting, angle, and context.

Comprehensiveness and Conciseness

The quality of including all necessary information in a succinct and clear manner without unnecessary elaboration or detail.

Audience and Purpose

Audience and purpose involve identifying the intended recipients of a piece of communication and the reason or objective behind delivering the message.

Deflect Attention

A method of avoiding focus or scrutiny by redirecting it towards something else.