Dextron Customs, a Custom Automobile Shop, Received an Order for a Customized

question 82

Multiple Choice

Dextron Customs, a custom automobile shop, received an order for a customized motorcycle. The client specified that it needed a motorcycle with an 800 cc engine that delivered at least 70 PS power. Since the client did not provide details about the number of cylinders required in the engine, Dextron Customs chose to include a two-cylinder engine. Although the motorcycle was made as per the specifications provided by the client, the client was not satisfied because it featured a two-cylinder engine instead of a four-cylinder engine. In this scenario, the most likely reason for the client's dissatisfaction with the product is that the:

• A) information provided to Dextron Customs was incomplete.
• B) information provided to Dextron Customs was irrelevant.
• C) information provided to Dextron Customs was inestimable.
• D) information provided to Dextron Customs was inaccurate.

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Definitions:

Ethnocentric Bias

The tendency to view one's own culture or ethnicity as superior and to use one’s own cultural standards to judge others.

Biased Sample

A sample that does not accurately represent the population from which it was drawn due to systematic exclusion or over-representation of certain groups.

Ethnocentrism

The act of judging another culture solely by the values and standards of one's own culture.

Phallocentrism

The idea that the penis is central to identity and symbolically empowered.