During the ________ Phase of the Customer Life Cycle, Prospects

question 49

Multiple Choice

During the ________ phase of the customer life cycle, prospects become customers who need to be supported by the organization.

• A) customer engagement
• B) marketing
• C) customer acquisition
• D) relationship management

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Definitions:

Business Problem

A challenge or issue faced within a business or organization that requires a solution to improve outcomes, processes, or efficiency.

SDLC

Stands for Software Development Life Cycle, a process that describes the stages involved in developing software, from initial planning through maintenance.

Implementation

The process of converting from an old computer system to a new one.

Users Involvement

The engagement of end-users in the development, testing, and implementation process of a software or system to ensure it meets their needs and expectations.