________ Is the Last Phase in the Customer Life Cycle

question 60

Multiple Choice

________ is the last phase in the customer life cycle.

• A)Marketing
• B)Customer acquisition
• C)Churn
• D)Relationship management

---

Definitions:

Mass Media

Various means of communication that reach large numbers of people, such as television, newspapers, and the internet.

Self-Socialization

The process by which people, especially children, learn and internalize social norms and expectations through personal choices and interactions, rather than through direct teaching.

Mass Media

Channels of communication such as television, newspapers, radio, and the internet that reach a large audience, influencing public opinion and disseminating information.

Public Domain

Information, resources, and creative works that are not owned by individuals or corporations and are available for public use without permission.