Susan Daniels Works for an Event Management Company and Is

question 27

Multiple Choice

Susan Daniels works for an event management company and is discontent with her job because she was passed over for a promotion. She has now composed a list of concerns and plans to discuss the issue with her supervisor. Daniels' response to the problem is referred to as ________.

• A) exit
• B) voice
• C) loyalty
• D) neglect
• E) acceptance

---

Definitions:

Abstract Level

The degree to which an idea, statement, or concept is general, non-specific, and divorced from specific instances or practical application.

Value

The importance, worth, or usefulness of something, often guiding principles or standards of behavior for individuals or societies.

Attitude

A settled way of thinking or feeling about something, typically reflected in a person's behavior.

Likert Scale

A psychometric scale commonly used in surveys to measure attitudes or opinions, where respondents indicate their level of agreement or disagreement with a series of statements on a linear scale.