Which of the Following Is a Type of Response to Dissatisfaction

question 46

Multiple Choice

Which of the following is a type of response to dissatisfaction that is constructive and passive?

• A) loyalty
• B) neglect
• C) voice
• D) reflect
• E) exit

Grasp the role of a program champion in navigating organizational processes.

Understand the challenges and solutions in the strategic marketing process.

Learn about the importance of making marketing plans controllable and flexible.

Appreciate the necessity of action over excessive analysis in strategic marketing.

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Definitions:

Stockouts

Occur when an item is not in stock and unavailable for sale at the moment, potentially causing lost sales and customer dissatisfaction.

New-Product Development

The process of designing, creating, and bringing a new product or service to the market.

Cross-Docking

A logistics procedure where products received at a warehouse or distribution center are not stored but instead directly transferred from one truck to another, minimizing storage time and costs.

In-Process Inventory

Items or materials that are currently being worked on or processed in a manufacturing or production environment.