The Exit-Voice-Loyalty-Neglect Framework Expands Employee Response to Include Voice and Loyalty-Constructive

question 67

Multiple Choice

The exit-voice-loyalty-neglect framework expands employee response to include voice and loyalty-constructive behaviors that allow individuals to ________.

• A) revolt against the management
• B) reject unionization and focus on team-building activities
• C) identify psychologically with their jobs
• D) tolerate unpleasant situations or revive satisfactory working conditions
• E) decrease emotional contagion

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Definitions:

Labor Costs

The total amount of compensation, including wages, salaries, and benefits, paid to employees for their work.

Allocated Fixed Costs

Costs that remain constant for a specific period regardless of the level of production or business activity, which are distributed across different departments or products.

Variable Departmental Costs

Costs that vary directly with the volume of output or level of activity within a specific department.

Direct Fixed Costs

Costs that are directly linked to a specific department or cost center and do not vary with the level of production or sales.