The Business Head at Solaris Services Was Alarmed by the Finding

question 90

Multiple Choice

The business head at Solaris Services was alarmed by the finding of a recent survey conducted in-house which revealed that most employees were dissatisfied with their work. He holds a meeting with various department heads to identify ways to stem the brewing discontent. One manager suggests providing employees with greater training opportunities. What assumption is the manager making?

• A) Employees feel that their efforts are not being adequately recognized by the management.
• B) Employees are highly skilled and value economic rewards over and above opportunities for growth.
• C) Employees are stifled by the degree of centralized control and bureaucracy within the organization.
• D) Employees feel that their employer does not value them enough to make investments in them.
• E) Employees feel excluded from organizational issues that have an influence on them.