The Exit-Voice-Loyalty-Neglect Framework Expands Employee Response to Include Voice and Loyalty-Constructive

question 67

Multiple Choice

The exit-voice-loyalty-neglect framework expands employee response to include voice and loyalty-constructive behaviors that allow individuals to ________.

• A) revolt against the management
• B) reject unionization and focus on team-building activities
• C) identify psychologically with their jobs
• D) tolerate unpleasant situations or revive satisfactory working conditions
• E) decrease emotional contagion

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Definitions:

Overhead Cost

General expenses related to the operation of a business that cannot be directly attributed to a specific product or service.

Product S1

A specific item or version of a product, likely distinguished by unique features or specifications.

Product Margin

The profit generated by selling a product, calculated by subtracting the cost of goods sold from the sales revenue of that product.

Overhead Cost

Expenses not directly tied to production activities, such as rent, utilities, and administrative costs.