A Situation in Which an Employee Expresses Organizationally Desired Emotions

question 56

Multiple Choice

A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work is known as ________.

• A) emotional labor
• B) self-concordance
• C) emotional liability
• D) negative affect
• E) cognitive deviance

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Definitions:

Sample Proportion

The fraction or percentage of the sample that represents a particular trait or attribute.

John Kerry

A former U.S. Secretary of State and a political figure known for his involvement in environmental, diplomatic, and veteran affairs.

Point Estimates

Single values that serve as the best guess or prediction for an unknown population parameter.

Population Mean

The average of all the values in a population, representing the central point of a data set.