The Best Way for a Manager to Use Verbal Persuasion

question 35

Multiple Choice

The best way for a manager to use verbal persuasion is through the ________, a form of self-fulfilling prophecy in which believing something can make it true.

• A) confirmation bias
• B) Pygmalion effect
• C) anchoring bias
• D) framing effect
• E) Electra complex

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Definitions:

Tall Structure

An organization structure that has narrow spans of control and many hierarchical levels.

Wider Spans of Control

Refers to a leadership approach where a single manager or supervisor oversees a larger number of subordinates, indicating a flatter organizational structure.

Management Costs

Expenses associated with directing and controlling a business or organization.

Organic Design

A management and organizational structure approach emphasizing adaptability, teamwork, and decentralized decision-making.