CalTrack Services Has Been Facing Employee-Related Issues Like Decreased Productivity

question 30

Multiple Choice

CalTrack Services has been facing employee-related issues like decreased productivity, low morale, and poor organizational commitment in recent times. At a meeting to discuss strategies to address these issues of immediate concern, Joe McEnroe, the production manager, proposed that the roles of employees working on key projects be enhanced to increase autonomy. He felt that this would enhance productivity, motivation, and accountability. Taking a cue from McEnroe, Paul Wilbur suggested job rotation as a solution to the problem they were facing. Wilbur felt that a change of job roles would make the employees keener to learn and perform. He emphasized that job rotation would help management create a larger skill base to choose from, depending on the needs of specific projects.
-Which of the following, if true, would weaken the argument of adopting job rotation?

• A) The employees of the company have similar skill sets which are suited to transfer of learning.
• B) The company has been conducting professional training programs to keep all employees up-to-date with the developments in the field.
• C) AmWeb, one of the major rival firms, witnessed a substantial rise in profits following its cross-training program for employees.
• D) The research evidence favoring job rotation has rarely used samples from the service industry.
• E) The company is now entering its busiest business season with multiple project deadlines.

Understand performance appraisal methods and their importance in human resources management.

Understand the importance and benefits of the employee orientation process.

Recognize the role of developmental programs in preparing employees for promotions.

Grasp the objectives and responsibilities of key federal agencies that enforce anti-discrimination laws in employment.

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Definitions:

Reaction Chain

A sequence of actions triggered by stimuli, where each response serves as a cue for the next action in the sequence.

Fixed Action Chain

A sequence of behaviors in response to a specific stimulus, where each action in the sequence automatically triggers the next, with little to no variability.

Graylag Goose

A wild goose species, Anser anser, which is native to Europe and Asia, known for its role in studies of animal behavior, especially imprinting.

Imprinting

A form of rapid learning that occurs in some animals and birds shortly after birth or hatching, allowing them to recognize a parent or follow an object.