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Describe cohesiveness as a property of groups. How can a group be made more cohesive?
Feelings
Internal emotional states or responses to experiences, often influencing behavior and perceptions.
Emotional Labor
The process of managing feelings and expressions to fulfill the emotional requirements of a job, often in service-oriented professions.
Emotional Display Rules
Cultural guidelines that dictate how and when emotions should be expressed in various social situations.
Customer Service
The aid and backing offered by a business to individuals who purchase or utilize its products or services.
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