Expired Toner Cartridges and Ink Cartridges Can Sometimes Be Returned

question 68

Multiple Choice

Expired toner cartridges and ink cartridges can sometimes be returned to the manufacturer or exchanged when ordering new cartridges; the cartridges are then ____ and resold.

• A) reprogrammed
• B) refurbished
• C) recharged
• D) recycled

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Definitions:

Critical-Incident Technique

A method used in performance appraisal and training that focuses on identifying and analyzing specific, significant events (critical incidents) where the employee demonstrated behaviors that led to particularly successful or unsuccessful outcomes.

Performance Appraisal

A systematic evaluation procedure in which the work performance of an employee is reviewed and discussed, typically in terms of quality, quantity, cost, and time.

Job Behaviours

The actions and attitudes displayed by employees in the workplace, affecting performance and organizational culture.

360-degree Appraisals

360-degree Appraisals are a feedback system where employees receive confidential, anonymous feedback from their peers, subordinates, and supervisors, and sometimes external sources like customers or clients.