Synergy Inc

question 44

Multiple Choice

Synergy Inc. has recently assigned some of its best employees to form a cross-functional team and complete a project from a new client. Many of the employees on this team are apprehensive about the structure and dynamics of how they will function as a group and accomplish this goal. To energize the employees, their immediate manager is holding a meeting with them next week where he will provide them some additional training in strategies and methods that may work well for the team. The manager's initiative to hold this meeting fulfills the ________ function of communication.

• A) filtering
• B) information
• C) emotional expression
• D) control
• E) informal

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Definitions:

Systematic Desensitization

A behavioral therapy technique used to reduce phobias and anxieties through gradual exposure to the feared object or situation accompanied by relaxation exercises.

Progressive Relaxation

A technique aimed at reducing stress and anxiety by tensing and then relaxing each muscle group in the body.

Aversive Conditioning

A method of behavior modification that involves the use of unpleasant stimuli to reduce or eliminate unwanted behavior.

Systematic Desensitization

A therapeutic technique used to reduce anxiety by gradually exposing the patient to the feared object or situation.