Filtering Is a Barrier to Effective Communication That Takes Place

question 103

Multiple Choice

Filtering is a barrier to effective communication that takes place when ________.

• A) the interpretation of the message is affected by the receiver's emotion
• B) the information we have to work with exceeds our processing capacity
• C) a sender purposely manipulates information so the receiver will see it more favorably
• D) the receivers in the communication process selectively see and hear based on their motivations, experience, and other personal characteristics
• E) receivers also project their interests and expectations into communications as they decode them

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Definitions:

Crucial Dimensions

Essential aspects or components that define or distinguish characteristics of phenomena, objects, or concepts, often used in making comparisons or in analysis.

Persuasion

The process of influencing someone's beliefs, attitudes, intentions, motivations, or behaviors through argument, reasoning, or appeal.

Honda Salesperson

An individual specialized in selling Honda vehicles, knowledgeable about the brand's models, features, and benefits to assist consumers in making a purchase.

Implicit Association Test

A psychological test designed to reveal the strength of a person's subconscious association between mental representations of objects (concepts) in memory.