Filtering Is a Barrier to Effective Communication That Takes Place

question 103

Multiple Choice

Filtering is a barrier to effective communication that takes place when ________.

• A) the interpretation of the message is affected by the receiver's emotion
• B) the information we have to work with exceeds our processing capacity
• C) a sender purposely manipulates information so the receiver will see it more favorably
• D) the receivers in the communication process selectively see and hear based on their motivations, experience, and other personal characteristics
• E) receivers also project their interests and expectations into communications as they decode them

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Definitions:

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A targeted conversation or debate centered on a specific subject or issue.