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MATCHING
Match the following drugs with their classes.
a.PEG-intron
b.non-nucleotide reverse transcriptase inhibitors
c.acyclic phosphonate nucleotide analog
d.nucleotide reverse transcriptase inhibitors
e.neuraminidase inhibitor
f.protease inhibitor
-interferon
Silent Customer
A consumer who does not vocally express dissatisfaction with a service or product, often providing little feedback that businesses can act on.
Attitude
A consistent pattern of thoughts or emotions regarding a person or thing, usually manifested in how one acts.
Internal Customers
Employees or departments within an organization that serve other employees or departments, treating them as customers to fulfill their internal needs and demands.
Delivering Bad News
The process of communicating unfavorable or upsetting information to someone in a thoughtful, empathetic, and clear manner.
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