Who Developed a Three-Step Model for Change That Included Unfreezing

question 14

Multiple Choice

Who developed a three-step model for change that included unfreezing, movement, and refreezing?

• A) John Kotter
• B) David McClelland
• C) Douglas Surber
• D) Lawrence Summers
• E) Kurt Lewin

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Definitions:

Singer

An individual who performs vocally, producing musical sounds with their voice, which can range from professional performers to casual enthusiasts.

Franchises

A type of business model that allows individuals or entities to operate their own branches of an established company with its branding, knowledge, and processes.

Product-distribution Franchising

A specific type of franchising agreement where the franchisee sells the franchisor's products directly to the retail customer.

Fast-food Restaurants

Eating establishments that offer quick service, convenience, and food typically prepared in a standardized manner.