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Using Mumford et al.'s skills model,name and briefly describe two types of problem-solving skills and two types of social judgment skills used by leaders to solve complex organizational problems.
Latané And Darley
Social psychologists known for their research on the bystander effect, demonstrating that the presence of others affects an individual's likelihood to help.
Foot-In-The-Door
A persuasion technique where the persuader requests a small initial favor in hopes of making the person more likely to agree to a larger favor later.
Stereotype
A set of characteristics that people believe is shared by all members of a particular social category; a concept held about a person or group of people that is based on superficial, irrelevant characteristics.
Attitudes
A settled way of thinking or feeling about someone or something, typically reflected in a person's behavior.
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