Bass and Avolio Suggest That Transformational Leadership Cannot Be Taught

question 93

True/False

Bass and Avolio suggest that transformational leadership cannot be taught since it results from innate leadership characteristics.

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Definitions:

Service Level

A measure of the quality of a service provided, often defined by the percentage of customer demands met.

Standard Deviation

A measure in statistics that quantifies the amount of variation or dispersion of a set of data values.

Service Level

A measure of the quality of service provided, often evaluated in terms of speed, reliability, and customer satisfaction.