When Leaders Use Good Communication Skills to Understand and Acknowledge

question 66

Multiple Choice

When leaders use good communication skills to understand and acknowledge followers' viewpoints they are using which characteristic of a servant leader?

• A) healing
• B) listening
• C) persuasion
• D) conceptualization

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Definitions:

Information Technology

The use of computers, storage, networking, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data.

Affective Computing

A field of study and development focused on creating systems and devices that can recognize, interpret, process, and simulate human emotions.

Ethical Principles

Fundamental guidelines that dictate behavior and actions within a society or profession, promoting integrity and fairness.

Unethical Behavior

Actions that are morally wrong or violate the accepted standards of conduct within a given profession or context.