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Who Developed the Model That Has a Five-Stage View of Change

question 6

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Who developed the model that has a five-stage view of change: knowledge,persuasion,decision,implementation,and confirmation?


Definitions:

Biased Information

Information that is presented in a way that unfairly influences someone's perception, decision, or opinion.

Channel Richness

The degree to which a communication channel effectively conveys and facilitates understanding of complex information.

Impersonal

Lacking personal emotion or warmth; referring to interactions or processes that are formal, distant, or objective.

Mixed Message

What results when words communicate one message while actions, body language, or appearance communicate something else.

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