George Karim's Current Department Store Credit Card Statement Includes a Charge

question 37

Multiple Choice

George Karim's current department store credit card statement includes a charge for merchandise he returned, so he is writing to ask that the charge be removed. To give his claim credibility, George should

• A) enclose a copy of the receipt he was given when he returned the merchandise.
• B) explain that he is disappointed in the company.
• C) ask for $25 for pain and suffering.
• D) say he will quit shopping at the store unless his account is corrected within two weeks.

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Definitions:

First-Born Children

Referring to the first child born into a family, often subject to research on birth order effects on personality and development.

Sociable

Inclined to seek and enjoy the company of others; outgoing and friendly.

Peers

Children of the same age. More generally, people of similar background and social standing.

Middle Childhood

A developmental stage spanning from approximately 6 to 12 years of age, marked by significant cognitive, emotional, and social growth.