Jaycee and Michele Have a Weekly Meeting to Discuss Staffing

question 9

Multiple Choice

Jaycee and Michele have a weekly meeting to discuss staffing in the four restaurants they own.Jaycee always starts the meeting by telling Michele a joke.Today, though, there was no joke--just a negative comment about the weather.Michele's awareness of the change in Jaycee's behavior is called

• A) benchmarking.
• B) empathizing.
• C) mirroring.
• D) recalling.

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Definitions:

Prior Commitment

The psychological state or condition of being previously dedicated or bound to a particular belief, action, or course of behavior.

Group's Status

The relative standing or prestige of a group within a social or organizational context.

Unanimous

Complete agreement among all members or participants.

Asch Conformity Test

An experiment designed by Solomon Asch which demonstrates the power of conformity in groups, where individuals often agree with an incorrect majority opinion.