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Of the following,which is NOT one of the six "must have" managerial skills?
Nonverbal Communication
Involves the transmission of messages or information through means other than spoken words, such as body language, gestures, and facial expressions.
Written Business Communication
The process of exchanging information and ideas in a business setting through written documents, such as emails, reports, and memos.
Letters
Brief written messages sent to customers and other recipients outside an organization.
Customers
Individuals or entities that purchase goods or services from a business.
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