UPS Carefully Measures the Routes and Routines of Its Drivers

question 28

Multiple Choice

UPS carefully measures the routes and routines of its drivers to establish the times expected for each delivery.When a delivery manifest is scanned as completed,the driver's time is registered in an electronic performance log that is closely monitored by supervisors.UPS is using __________ comparisons.

• A) historical
• B) engineering
• C) local
• D) relative

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Definitions:

Cultural Competence

The ability to understand, communicate with, and effectively interact with people across cultures by acknowledging and respecting their beliefs and behaviors.

Cultural Awareness

The understanding and appreciation of the differences and similarities within and between cultures.

Cultural Encounters

Interactions between individuals from different cultural backgrounds, leading to exchange of ideas, practices, and learning experiences.

Cultural Knowledge

The understanding of cultural variations, beliefs, practices, and norms among different groups, crucial for effective communication and interaction in diverse societies.