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Performance Effectiveness Is Defined as the Quantity and Quality of Outputs

question 29

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Performance effectiveness is defined as the quantity and quality of outputs relative to the cost of inputs.


Definitions:

Service

The act of providing assistance or benefits to customers or clients without the sale of tangible goods.

Price Variances

A measurement of the difference between the actual cost of a good or service and its expected cost.

Quantity Variances

Quantity variances are differences between the expected and actual quantities of inputs (materials, labor) used in the production process or during a specific period.

Direct Labor

The wages or salaries paid to employees who are directly involved in the production process of goods or services.

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