The Difference Between Performance Effectiveness and Performance Efficiency Is That

question 43

Multiple Choice

The difference between performance effectiveness and performance efficiency is that the:

• A) former is an output measure of goal accomplishment and the latter is an input measure of the resource costs associated with goal accomplishment.
• B) former focuses on resource utilization and the latter focuses on the quantity and quality of work performance.
• C) former emphasizes machine efficiency, while the latter emphasizes human capital.
• D) former emphasizes the performance of the team as a whole and the latter emphasizes the performance of the individual employees.
• E) former leads to a decrease in customer satisfaction, while the latter reduces productivity.

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Definitions:

Unconscious Processes

Mental activities beyond conscious awareness that influence thoughts, feelings, and behaviors.

Sociocultural Model

A theory in psychology that examines the ways in which societal, cultural, and family expectations shape one's behaviors and thought processes.

Society

A group of individuals involved in persistent social interaction, or a large social grouping sharing the same geographical or social territory, typically subject to the same political authority and dominant cultural expectations.

Culture

A people’s common history, values, institutions, habits, skills, technology, and arts.