A Manager Finds Out That the Productivity of Her Workers

question 115

Multiple Choice

A manager finds out that the productivity of her workers has declined. Therefore, she creates a new social setting for the workers, where they share pleasant social relations with one another and receive special attention from the supervisor. The manager has implemented lessons from _____ to improve the productivity of her workers.

• A) the scientific management theory
• B) the theory of human needs
• C) Theory X and Theory Y
• D) the Hawthorne studies
• E) Fayol's administrative principles

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Definitions:

Managing Diversity

A term used to describe efforts to create a workforce that reflects the gender, racial, and ethnic differences in the wider society.

Affirmative Action

Policy measures aimed at increasing the representation of minorities and historically marginalized groups in areas such as employment, education, and business, through positive discrimination.

Power

A dynamic process in which relations of interdependence exist between actors in organizational settings.

Water Cooler Talk

Informal conversations among coworkers that take place in workplace settings, often around the water cooler, not necessarily related to work topics.