A _____ Decision Occurs When an Unexpected Problem Arises That

question 2

Multiple Choice

A _____ decision occurs when an unexpected problem arises that can lead to disaster if not resolved quickly and appropriately.

• A) nonprogrammed
• B) strategic
• C) crisis
• D) programmed
• E) standard

---

Definitions:

Sales Presentation

A formal talk or demonstration given by a salesperson to introduce and sell a product or service.

Salesperson's Presentation Mix

The combination of techniques, materials, and methods used by a salesperson to make their sales presentation effective and persuasive.

Unbiased Conviction

A firm belief or opinion formed without prejudice or favoritism towards any side.