What Is Created When Customer Expectations Regarding Product Quality,service Quality,and

question 84

Multiple Choice

What is created when customer expectations regarding product quality,service quality,and value-based price are met or exceeded?

• A)a value line
• B)quality products
• C)planning excellence
• D)customer satisfaction

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Definitions:

Creative Sales

Innovative techniques and strategies used in selling that go beyond traditional methods to capture customer interest and close sales.

Money Earning

The act of receiving money in return for labor, services, or investments.

Industrial Products Salesperson

A professional responsible for selling goods and services used in manufacturing or industrial processes.

Aluminum Cans

Lightweight, durable containers made from aluminum, commonly used for packaging beverages and food products because of their recyclability.