A Reading Service for the Visually Impaired Requires Each Reader

question 117

Multiple Choice

A reading service for the visually impaired requires each reader applicant to prepare and submit a one-hour interview tape of material chosen by the service to determine whether the reader has pleasing vocal characteristics and is accent-free so that it is not necessary to use the same reader every time.The reading service is trying to limit problems associated with which service characteristic?

• A)tangibility
• B)credence quality
• C)heterogeneity
• D)flexibility

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Definitions:

Arbitration

A form of alternative dispute resolution where a neutral third party makes a binding decision to resolve a dispute outside of court.

Judicial Process

The series of steps and procedures followed by courts to enforce laws, including trial, adjudication, and sentencing.

Superior Trial Court

A higher-level court that handles significant civil and criminal cases, often with the authority to review decisions from lower courts.

Limitations

Restrictions or bounds that limit the extent, scope, or applicability of something.