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The first Wawa store opened in 1964.Today the company has 15,000 employees and owns and operates more than 100 units in Eastern Canada.The chain's sales topped $2 billion in 2002.Wawa began as a store for distributing Wawa dairy products.Since then it has gotten into the gasoline business to increase store traffic,but its primary draw is hot meals and cold sandwiches in a quick-service restaurant format that mimics a shopping mall food court.Personalization is a fundamental part of the store concept and is built into things such as coffee and sandwiches.The stores have an eight-head cappuccino machine where customers can mix and match whatever flavours they want and add steamed milk or cream,all for the same price as a regular cup of coffee.In addition to being restaurants,Wawa stores also do a big business in a limited line of high-turnover convenience products and can accurately be described as mini-supermarkets.
-Refer to Wawa.The ability to personalize your coffee yourself is consistent with which new development in retailing?
Indefinitely
For an unspecified or unlimited period of time.
Shrinking Population
A demographic trend where the number of individuals in a population decreases over time due to factors like low birth rates, high death rates, and emigration.
Prereproductive Individuals
Organisms that have not yet reached sexual maturity and thus are not capable of reproduction.
Survivorship Curve
A graph showing the number or proportion of individuals surviving to each age for a given species or group.
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